AlfaRyse LTD - Returns and Refund Policy

Thank you for choosing AlfaRyse for your gym equipment needs. We strive to ensure your

satisfaction with every purchase. Please read our returns policy carefully to understand the process

for returning products.

1. Return Eligibility:

a. You may return products purchased from AlfaRyse LTD within 30 days of delivery.

b. To be eligible for a return, the product must be unused, in its original packaging, and in the same

condition as received.

2. Initiation of Return:

a. To initiate a return, please contact our customer service team at [customer service email/phone].

number] within 30 days of receiving the product and complete the returns form.

b. Provide your order number, details of the item you wish to return, and the reason for the return.

3. Return Authorization:

a. Once your return request is approved, you will receive a Return Authorization (RA) number and

instructions on how to return the product.

b. Please include the RA number on the outside of the package.

4. Shipping of Returned Items:

a. Customers are responsible for the cost of return shipping, unless the return is due to a defect or

error on our part.

b. We recommend using a trackable shipping service to ensure your return is received.

5. Inspection and Processing:

a. Once we receive the returned product, it will be inspected to ensure it meets the return eligibility

criteria.

b. If the return is approved, a refund or replacement will be processed within a reasonable

timeframe.

6. Refund Options:

a. Refunds will be issued to the original method of payment.

b. Shipping costs, if applicable, are non-refundable.

7. Damaged or Defective Products:

a. If you receive a damaged or defective product, please contact us immediately.

b. Provide detailed information and, if possible, include photos of the damaged or defective item.

8. Exchanges:

a. If you wish to exchange a product, please follow the return process and place a new order for the

desired item.

9. Non-Returnable Items:

a. Some items may not be eligible for return due to hygiene or safety reasons. These items will be

clearly marked on the product page.

10. Contact Information:

AlfaRyse LTD

[Tullyvin, Cootehill Co.Cavan, Ireland. H16PX85]

[Info@alfaryse.ie]

[00353861790488]

We value your business and are committed to providing excellent customer service. If you have any

questions or concerns about our returns policy, please do not hesitate to contact our customer

service team. Thank you for choosing AlfaRyse for your fitness journey.